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Showing 1 to 17 of 30 results.
 



Trending Today: Rate Our Govt's Customer Service

Trending Today: Rate Our Govt's Customer Service

AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience

AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience

Byron Fernandez, Executive Vice President & Group Chief Information Officer , TDCX

Using Tech to Recommend the Best Handymen & Service Experts

Using Tech to Recommend the Best Handymen & Service Experts

Lua Jes Min, CEO, Recommend.my

Digital and Personalised Customer Service

Digital and Personalised Customer Service

Guray Ozturk, Business Development Director, Infobip

When Is It Okay To Be Mad At Your Waiter?

When Is It Okay To Be Mad At Your Waiter?

Hello, May I Speak To A Human?!

Hello, May I Speak To A Human?!

Premkumar Chandrashegaran, Head of Data Science, Omnilytics

Today On Twitter: The Customer Is (Not) Always Right

Today On Twitter: The Customer Is (Not) Always Right

Humanising Your Customer Service Bots

Humanising Your Customer Service Bots

Anirudh Shenoy, Senior Product Manager, Yellow.ai

Talkative AI

Talkative AI

Rajesh Ganesan, ManageEngine

The Human Voice in an AI Future

The Human Voice in an AI Future

Ravi Saraogi, Uniphore

Audio Is Not Dead, Yet.

Audio Is Not Dead, Yet.

The Next Normal: Cloud Communications

The Next Normal: Cloud Communications

CS Gill, Infobip Malaysia

Embracing Technology For Better Customer Experiences

Embracing Technology For Better Customer Experiences

Scott Rigby, Adobe

Hospitality Asia Platinum Awards

Hospitality Asia Platinum Awards

Jenn Ong

Difficult Customer? Seven Proven Strategies To Turn The Relationship Around

Difficult Customer? Seven Proven Strategies To Turn The Relationship Around

Richard Bradbury | Freda Liu | Arvindh Yuvaraj

How Do You Tell If A Bot Is Human?

How Do You Tell If A Bot Is Human?

Richard Bradbury | Freda Liu | Christine Wong

 
 




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Today’s Shows



6:00 AM

The 6AM Stretch

7:00 AM

World Market Watch

Clifford Bennett, Independent Economist

7:15 AM

Morning Brief

7:30 AM

Morning Brief

 Khair Mirza, Head of Airport Investor Resource, Modalis Infrastructure Partners Inc

7:45 AM

Top Story

Chan Soon Seng, CEO, Teach for Malaysia

8:00 AM

The Breakfast Grille

Professor Datuk Dr. Paul Chan, Chancellor, HELP University

8:30 AM

Morning Brief

James McIntyre, Bloomberg Economist

8:45 AM

Morning Brief

Hashim Gombri, Landscape Architect Consultant

9:00 AM

Opening Bell

9:15 AM

Opening Bell

9:35 AM

Ringgit & Sense

Kenneth Tan, a first time home buyer

10:05 AM

Open For Business

Gan Han Ming, Co-founder and CEO, Patriot Biotech Sdn Bhd

11:00 AM

Tech Talk

Dr. Mohammad (Moh) Sherafatmand, Founder & CEO of Hydroleap

12:00 PM

Enterprise Explores

Business Implications of the Incoming Changes to Occupational Safety and Health in Malaysia

1:00 PM

The Breakfast Grille Repeat

Professor Datuk Dr. Paul Chan, Chancellor, HELP University

2:05 PM

Beyond the Ballot Box

How Plantation Workers Won Housing After 26-Year Struggle!; S. Arutchelvan, PSM

3:05 PM

Live & Learn

Breaking the Gridlock: Reimagining Cooperation in a Polarised World, Niloy Banerjee, Resident Representative for Malaysia, Singapore and Brunei Darussalam, United Nations Development Programme (UNDP)

4:05 PM

Health & Living

Heart of Medicine: What Life Is Like For A Doctor, Dr Kannan Pasamanickam, Consultant Cardiologist | Prof Florence Wang, Former Head, Department of Medicine, University of Malaya | Dr Raveendran Ramachandran, Consultant Rheumatologist

5:00 PM

Top 5 at 5

6:00 PM

Inside Story

Talkback Thursday

7:30 PM

Beyond the Ballot Box (REPEAT)

9:00 PM

I Love KL

10:00 PM

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