Embracing Technology For Better Customer Experiences
Scott Rigby, Adobe
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A recent report by Adobe claims consumers in Southeast Asia are among those most likely to be delighted by completely automated interactions with a company. Imagine government interactions that automatically update your address across departments, or smart stores with no checkout lines. You like?
Produced by: Audrey Raj
Presented by: Audrey Raj, Richard Bradbury & Arvindh Yuvaraj
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Categories: Technology, Tech, Medical Innovation and Technology, Personal Finance, Investments, Financial Literacy, Young Finance, Personal Development, Entrepreneurship, SME
Tags: cx, experiential retail, adobe, customer service,