| Date | Programmes | Podcast Title | |
|---|---|---|---|
| 18-Jan-24 |
Evening Edition (5:30 PM) |
Trending Today: Rate Our Govt's Customer Service
|
|
| 10-Jul-23 |
Enterprise Explores (12:00 PM) |
AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience
Byron Fernandez, Executive Vice President & Group Chief Information Officer , TDCX |
|
| 06-Mar-23 |
Open For Business (10:00 AM) |
Using Tech to Recommend the Best Handymen & Service Experts
Lua Jes Min, CEO, Recommend.my |
|
| 06-Oct-22 |
Tech Talk (11:00 AM) |
Digital and Personalised Customer Service
Guray Ozturk, Business Development Director, Infobip |
|
| 03-Aug-22 |
The 6AM Stretch (6:00 AM) |
When Is It Okay To Be Mad At Your Waiter?
|
|
| 28-Jul-22 |
Evening Edition (7:00 PM) |
Hello, May I Speak To A Human?!
Premkumar Chandrashegaran, Head of Data Science, Omnilytics |
|
| 24-Jun-22 |
Evening Edition (5:35 PM) |
Today On Twitter: The Customer Is (Not) Always Right
|
|
| 18-Feb-22 |
Enterprise Explores (12:00 PM) |
Humanising Your Customer Service Bots
Anirudh Shenoy, Senior Product Manager, Yellow.ai |
|
| 25-Feb-21 |
Tech Talk (11:00 AM) |
Talkative AI
Rajesh Ganesan, ManageEngine |
|
| 15-Dec-20 |
Open For Business (10:00 AM) |
The Human Voice in an AI Future
Ravi Saraogi, Uniphore |
|
| 12-Oct-20 |
Enterprise Explores (12:45 PM) |
Audio Is Not Dead, Yet.
|
|
| 18-Aug-20 |
Resource Centre (11:00 AM) |
The Next Normal: Cloud Communications
CS Gill, Infobip Malaysia |
|
| 05-Jul-19 |
Enterprise Explores (12:00 PM) |
Embracing Technology For Better Customer Experiences
Scott Rigby, Adobe |
|
| 20-Mar-19 |
HerVantage (11:00 AM) |
Hospitality Asia Platinum Awards
Jenn Ong |
|
| 25-Feb-19 |
Enterprise Explores (12:00 PM) |
Difficult Customer? Seven Proven Strategies To Turn The Relationship Around
Richard Bradbury | Freda Liu | Arvindh Yuvaraj |
|
| 05-Sep-18 |
Enterprise Explores (12:45 PM) |
How Do You Tell If A Bot Is Human?
Richard Bradbury | Freda Liu | Christine Wong |
|
The 6AM Stretch
World Market Watch
Peter Lim, Founder & Chief Research Officer Trident Analytics Sdn Bhd
Morning Brief
Morning Brief
Grant Duncan, Independent Political Analyst
Top Story
Dr. Renard Siew, Sustainability Expert
The Breakfast Grille
Dr. Michael Barr, Associate Professor, Flinders University & Author of “The Ruling Elite of Singapore”
Morning Brief
Nordin Abdullah, Vice Chairman, Malaysia Australian Business Council
Morning Brief
Dr Hazwan Khair, Head of Sports Medicine, Selangor FC
Opening Bell
Opening Bell
The Property Show
Edric Choo, Council Member, Pertubuhan Arkitek Malaysia
Open For Business
Goh Chee Hau, Co-Founder and Managing Director, TheLorry.
The Workplace
Sruthi Nambiar, Director of Sales & Marketing, Randstad Malaysia
Enterprise Explores
EPF on Akaun Fleksibel and New Structure with Balqais Yusoff, Head, Strategy Management Department, EPF
The Breakfast Grille Repeat
Dr. Michael Barr, Associate Professor, Flinders University and Author of “The Ruling Elite of Singapore"
Beyond the Ballot Box
Earth Matters
What A Waste (Problem We Have), Ashley Leong, Environmental Journalist, Macaranga | Wong Siew Lyn, Editor and Co-founder, Macaranga | Geetha P Kumaran, Environmental & Waste Management Consultant
Health & Living
Healthy Ageing: Building Digital Literacy Among Seniors, Dr Tan Yun Yi, Founder, Bengkel Teknologi Senior
Top 5 at 5
Inside Story
Front Row [REPEAT]
Cruise Control
The Pulse
