BFM 89.9

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Redefining CRM: Trends and Strategies for 2024

Redefining CRM: Trends and Strategies for 2024

Gibu Mathew, Vice President & General Manager of Asia-Pacific, Zoho Corporation

Trending Today: Rate Our Govt's Customer Service

Trending Today: Rate Our Govt's Customer Service

Digitally Bridging Businesses and Customers

Digitally Bridging Businesses and Customers

Friday Chua, CiMS Tech

The Rise of Southeast Asia's E-Shoppaholics

The Rise of Southeast Asia's E-Shoppaholics

Fariz Maswan, Head of Sales & Partnership, Ninja Van Malaysia

Twelve Years On, It’s Still Style Over Speed

Twelve Years On, It’s Still Style Over Speed

Asep Ahmad Iskandar, Founder, Art of Speed

AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience

AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience

Byron Fernandez, Executive Vice President & Group Chief Information Officer , TDCX

Using Disney and Pokémon IP to Help Businesses Drive Sales and Improve Customer Retention

Using Disney and Pokémon IP to Help Businesses Drive Sales and Improve Customer Retention

Gary Chin, Founder & Director, Promo Partners

How B2C Fintech Is Trying To Bypass Middlemen Like Agents and Banks

How B2C Fintech Is Trying To Bypass Middlemen Like Agents and Banks

Jonathan Ong, Head of Direct-to-Consumer, Qoala | Wong Wai Ken, Malaysia Country Manager, Stashaway

Reinventing Optical Shopping

Reinventing Optical Shopping

Daniel Lim, Founder, Spectaclex

Engaging Customers The Smart Way

Engaging Customers The Smart Way

Stephen Lim | Alvin Chooi, Co-Founders, Fusion QB

TDCX Making SEA The Hub Of CX Outsourcing

TDCX Making SEA The Hub Of CX Outsourcing

Byron Fernandez, Executive Vice President & Group CIO, TDCX

Habib Group Glittering On High Demand For Gold

Habib Group Glittering On High Demand For Gold

Dato' Sri Meer Sadik, Group Executive Chairman, Habib Group

Using Tech to Recommend the Best Handymen & Service Experts

Using Tech to Recommend the Best Handymen & Service Experts

Lua Jes Min, CEO, Recommend.my

WhatsApp Business Is Not Enough

WhatsApp Business Is Not Enough

Gerardo Salandra, CEO, Respond.io | Iaroslav Kudritskiy, COO, Respond.io

The Magic of Conversational AI

The Magic of Conversational AI

Beerud Sheth, CEO, Gupshup

Digital and Personalised Customer Service

Digital and Personalised Customer Service

Guray Ozturk, Business Development Director, Infobip

 
 




Play / Pause

Listen now : Wavelength: Ep324 [REPEAT]

Today’s Shows



6:00 AM

The 6AM Stretch

7:00 AM

World Market Watch

Yeap Jun Rong, Market Strategist, IG International

7:15 AM

Morning Brief

7:30 AM

Morning Brief

Dr. Lau Zhe Wei, Assistant Professor with the Department of Political Science, International Islamic University Malaysia (IIUM)

7:45 AM

Morning Brief

Pushpan Murugiah, Chief Executive Officer, Center to Combat Corruption and Cronyism

8:00 AM

The Breakfast Grille

Alan Ong, MD, Sin-Kung Logistics Bhd

8:30 AM

Morning Brief

Delren Douglas, President, Association for Residential Aged Care Operators of Malaysia (AGECOPE)

8:45 AM

Morning Brief

9:00 AM

Opening Bell

9:15 AM

Opening Bell

9:35 AM

Pressing Matters

Dr Anas Iqtait, Central Asia Studies of Australian National University

10:05 AM

Open For Business

Azarol Faizi, Founder and CEO, Bateriku.com

11:05 AM

P&L

Lim Wai Yin, Executive Director of Corporate Tax, KPMG.

12:00 PM

Enterprise Explores

Dr Geoffrey Williams, Professor & Economist, Malaysia University of Science and Technology (MUST)

1:00 PM

The Breakfast Grille Repeat

Guest: Alan Ong, MD, Sin-Kung Logistics Bhd

2:05 PM

Today I Learned

Why Do We Celebrate Labour Day? Audi, Ahmad Syafiq Ali,National Project Coordinator, ILO

3:05 PM

Earth Matters

How Can We End Waste Colonialism? - Part 2, Wong Pui Yi, Research Consultant, Center to Combat Corruption and Cronyism (C4 Center) and Basel Action Network | Nabila Zulkeflee, Environmental Research Officer, Center to Combat Corruption and Cronyism (C4 Center)

3:30 PM

Earth Matters

Macaranga Wrap-up: April 2024

4:05 PM

Health & Living

NCD Chronicles #18: Surviving Colorectal Cancer; Choo Mei Sze, Colorectal Cancer Survivor & Youth Ambassador, National Cancer Society of Malaysia | Azri, Colorectal Cancer Patient & Patient Support Ambassador, Colorectal Cancer Survivorship Society Malaysia (CORUM)

5:00 PM

Top 5 at 5

6:00 PM

Inside Story

7:05 PM

Today I Learned [REPEAT]

7:30 PM

Just For Kicks

9:00 PM

GGWP

BFM x KKP Monthly Round-up - April 2024; Jonathan Leo, Content Director, Kakuchopurei.com

10:00 PM

Wavelength

Ep324 [REPEAT]