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the-bigger-picture · the-daily-digest · 20 Mar 2019 · 02:30 pm · 16 mins listen
In their new updated Passenger Cancellation Policy, Grab Malaysia said that passengers who cancel their rides five minutes after getting a driver, will be charged a fee ranging from RM3 to RM5. We discuss whether this new policy is fair for both drivers and consumers and who regulates this.
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