The Challenges Of Localising a Global Bank

HSBC Msia Deputy Chairman and CEO Mukhtar Hussain talks about the key differences between the regions in which he has worked, what brings him to this neck of the woods, and also define the thrust for the Malaysian franchise.

He then moves on to the loans nbook and discusses residential among other loans issues such as growth and delinquencies.

He also talks about deposits taking and capitalisation efforts.

The he moves on to financial sector liberalisation before discussing interest rates,his outlook for them and how it will affect margins.

He also talks about HSBC's Islamic Banking business and his remit for HSBC Amanah in terms of his position as Global CEO.

He also addresses retail banking and real complaints from real account holders about issues like (ppor) customer service.