Driving Changes In Taxi Services

With over 4000 iconic apple green taxis on the roads, Sunlight Taxi Group of Companies has grown was tremendously since it was established in 1996. The company has operations in Kuala Lumpur, Selangor & Johor Bahru.

Choi Wei Yee, the Executive Director for Sunlight Taxi Group of Companies, joins us on the Breakfast Grille to discuss:

-- What influenced her to go into the taxi business and how she started

-- The early years of joining the company and building up internal operations

-- The hire purchase business model of the company

-- The daily rental of taxis

-- The new GPS system for their taxis

-- The use of Proton cars for the budget taxi service

-- Addressing the bad reputation of taxi drivers and how to change this perception

-- Their process to follow-up on complaints

-- The company's stance on last year's taxi protest over Go-KL buses

-- If there are too many taxi's in the Klang Valley

-- The on-going dialogue with SPAD on the Taxi Transformation Plan