Covering Disasters and Catastrophes: the Business of General Insurance

Chartis Malaysia Insurance Berhad CEO Matt Harris discusses:

- Areas under property-casualty and general business;
- Details of Malaysia business - premiums - other metrics;
- Number of agents / brokers;
- Number of policyholders;
- The "science" of policy pricing;
- Rankings update: market share, overall;
- Ratio of consumer - commercial lines;
- Claims ratios - comparison with industry;
- New business areas: aviation, SME and households;
- Motor insurance and interest in Kurnia;
- Motor and third-party insurance issues - update on BNM talks;
- Outstanding premiums currently;
- New business premiums annually;
- Investment management business;
- Decrease in financial assets - reasons;
- Decrease in MGS and of Cagamas - reasons;
- Intermediaries as sales force - implications of not owning the client relationship;
- Agent skill levels;
- Challenges - targeting SME clients - mindset challenge;
- Marketing commercial cover - disasters and events - catastrophe losses.