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morning-run · the-breakfast-grille · 1 Nov 2016 · 24 mins listen
Jeremy Lee, CEO, Ombudsman for Financial Services comes under the radar for his dispute-mediation role in Bank Negara's newly formed division that was formerly known as the Financial Meditation Bureau. The Ombudsman's independence, the financial industry's burden of responsibility, and consumer knowledge and rights are among the topics discussed.
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