About Us
Terms & Conditions
Privacy Policy
FAQ
Contact Us
Careers
Advertise
Download The App
Car Sticker
Community
Copyright © BFM Media Sdn Bhd (200601017962)
Play the Live Stream or select a Podcast to play
0:00
0:00
0:00
0:00
Play the Live Stream or select a Podcast to play
0:00
0:00
0:00
0:00
ADVERTISEMENT
enterprise · resource-centre · 7 Jun 2012 · 13 mins listen
June Beh (Senior Partner Resources Manager) and Cheyanne Koh (Operations Services Manager) of Starbucks Malaysia shared the secrets & stories behind their Customer Service.
Books have been written about the company about their legendary customer service. Students are willing to work for Starbucks even though other places are reputed to pay more. What actually goes on behind the training?
Related Content
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT