Proper and Effective Telephone Etiquette at the Workplace

Krushna Prabaskar was here previously talking about his determination for a better life and career that has never stopped him to excel beyond expectations despite his limitations. Despite being visually impaired, that did not stop him from living life to the fullest. We brought him back once again representing Global Education Village and this time round, he spoke about “Proper and Effective Telephone Etiquette at the Workplace”. A company’s success in winning and retaining customers mostly revolves around the first impression created by front liners. These set of employees carry a huge responsibility in maintaining and uplifting the company’s professionalism and image. We spoke to Krushna on his thoughts.