How to Build a Better Business with Service

Ron Kaufman is a premiere thought leader, educator, consultant, and speaker on uplifting customer service and building service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker Magazine, Ron presents the powerful insights and global best practices he has learned from working with clients on every continent for more than twenty years. He is the best selling author of "Uplifting Service: A Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet" and many other inspiring books on service and business. Ron shares some tips on "How to Build a Better Business with Service".