Fundamental Truths of Creating Strong Service and Sales Relationships with Customers

Barbara Glanz, CSP, CPAE, Speaker Hall of Fame, works to improve morale, retention, and service and with people who want to rediscover the joy in their work and in their lives. She is the author of eleven best-selling “how-to” books, including The Simple Truths of Service — Inspired by Johnny the Bagger" with Ken Blanchard. She's been featured on ABC, NBC, CBS, CNN, FOX-TV, PAX-TV, WGN, and CNBC. More than just an exciting speaker, consultant, and author, Barbara lives and breathes her personal motto, “Spreading Contagious Enthusiasm." Barbara speaks about the Fundamental Truths of Creating Strong Service and Sales Relationships with Customers.