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enterprise · raise-your-game · 3 Aug 2012 · 07:17 am · 15 mins listen
Dr Janelle Barlow is here to continue the series on Achieving World Class Service. Known as best-selling author of A Complaint Is a Gift Branded Customer Service Emotional Value, Dr Janelle is a businesswoman, author, media spokesperson, keynote speaker, and seminar leader. She is also known for her breakthrough ideas; her approach is both big picture blended with practical advice.
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