Up The Ante

 There are only two things that matter in running a business, capturing and keeping your customers. Lok Kah Fai and Ainaa Rosli, co-founders of Little Botz Academy run robotic workshops to instill problem solving skills into kids age 7 to 15. However, they realised their main source of revenue is through corporate orders to run these workshops as CSR programs. ActionCoach Jeevan Sahadevan sheds some light on capturing and keeping the right customers.