There’s no denying that online shopping is up worldwide. Afterall, many of us have been stuck inside for months and needed to find a way to grab the products and services that we needed. What might come as a surprise however, is that customer satisfaction for some of these platforms - especially Amazon, is at an all time low.

Produced by: Richard Bradbury

Presented by: Jeff Sandhu, Freda Liu, and Arvindh Yuvaraj

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Tags:  Amazon,  ecommerce,  customer satisfaction,  Consumer Goods/Services,  Internet, e-Business, e-commerce,  Economy, Markets,  Personal Finance