BFM 89.9
The Business Station
Transforming Travel with AI: The Future is Here
24 mins
·
12:00, 13 Dec 2024
·
Recommended
Guest: Whitnee Hawthorne, Global Head of Travel & Hospitality, Snowflake
We speak with Whitnee Hawthorne, Global Head of Travel & Hospitality at Snowflake, about an industry-first AI-driven solution that aims to transform how airlines, hotels, and travel providers operate and engage with customers. We’ll explore how AI is reshaping the customer journey, opportunities for operational innovation, and real-world use cases, such as AI-powered customer service chatbots and predictive planning tools.
Presenter: Richard Bradbury
Producer: Carol Wong
predictive planning tools
ai
artificial intelligence
automotive service industry
customer service
hospitality
chatbot
tours
Share:
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Transforming Travel with AI: The Future is Here
24 mins
·
12:00, 13 Dec 2024
Guest: Whitnee Hawthorne, Global Head of Travel & Hospitality, Snowflake
We speak with Whitnee Hawthorne, Global Head of Travel & Hospitality at Snowflake, about an industry-first AI-driven solution that aims to transform how airlines, hotels, and travel providers operate and engage with customers. We’ll explore how AI is reshaping the customer journey, opportunities for operational innovation, and real-world use cases, such as AI-powered customer service chatbots and predictive planning tools.
Presenter: Richard Bradbury
Producer: Carol Wong
predictive planning tools
ai
artificial intelligence
automotive service industry
customer service
hospitality
chatbot
tours
Share:
Recommended
Jan 14
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Recent episodes
0
Latest Stories
Podcasts · Jan 14 · 23 mins
Sports, Streams & Big Money Dreams
Podcasts · Jan 14 · 1 hr 1 min
What is Masculinity to You?
Podcasts · Jan 14 · 34 mins
Top 5 at 5: The Politics of Najib's Royal Addendum