BFM 89.9

HIGHLIGHTS 
Showing 1 to 17 of 30 results.
 




Date Programmes Podcast Title  
18-Jan-24 Evening Edition
(5:30 PM)
Trending Today: Rate Our Govt's Customer Service
10-Jul-23 Enterprise Explores
(12:00 PM)
AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience
Byron Fernandez, Executive Vice President & Group Chief Information Officer , TDCX
06-Mar-23 Open For Business
(10:00 AM)
Using Tech to Recommend the Best Handymen & Service Experts
Lua Jes Min, CEO, Recommend.my
06-Oct-22 Tech Talk
(11:00 AM)
Digital and Personalised Customer Service
Guray Ozturk, Business Development Director, Infobip
03-Aug-22 The 6AM Stretch
(6:00 AM)
When Is It Okay To Be Mad At Your Waiter?
28-Jul-22 Evening Edition
(7:00 PM)
Hello, May I Speak To A Human?!
Premkumar Chandrashegaran, Head of Data Science, Omnilytics
24-Jun-22 Evening Edition
(5:35 PM)
Today On Twitter: The Customer Is (Not) Always Right
18-Feb-22 Enterprise Explores
(12:00 PM)
Humanising Your Customer Service Bots
Anirudh Shenoy, Senior Product Manager, Yellow.ai
25-Feb-21 Tech Talk
(11:00 AM)
Talkative AI
Rajesh Ganesan, ManageEngine
15-Dec-20 Open For Business
(10:00 AM)
The Human Voice in an AI Future
Ravi Saraogi, Uniphore
12-Oct-20 Enterprise Explores
(12:45 PM)
Audio Is Not Dead, Yet.
18-Aug-20 Resource Centre
(11:00 AM)
The Next Normal: Cloud Communications
CS Gill, Infobip Malaysia
05-Jul-19 Enterprise Explores
(12:00 PM)
Embracing Technology For Better Customer Experiences
Scott Rigby, Adobe
20-Mar-19 HerVantage
(11:00 AM)
Hospitality Asia Platinum Awards
Jenn Ong
25-Feb-19 Enterprise Explores
(12:00 PM)
Difficult Customer? Seven Proven Strategies To Turn The Relationship Around
Richard Bradbury | Freda Liu | Arvindh Yuvaraj
05-Sep-18 Enterprise Explores
(12:45 PM)
How Do You Tell If A Bot Is Human?
Richard Bradbury | Freda Liu | Christine Wong
 
 




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Listen now : Earth Matters: Indigenous Perspectives on Protecting Environmental Rights in ASEAN; Nicholas Mujah...

Today’s Shows



6:00 AM

The 6AM Stretch

7:00 AM

World Market Watch

7:15 AM

Morning Brief

John Zogby, Founder, Zogby Strategies

7:30 AM

Morning Brief

Dr. Rahul Mishra, Associate Professor, Centre for Indo-Pacific Studies, Jawaharlal Nehru University, New Delhi

7:45 AM

Top Story

Calvin Cheng, Senior Analyst, Economics, Trade and Regional Integration Division, ISIS

8:00 AM

The Breakfast Grille

Maha Balakrishnan, Parliamentary Researcher, UN Sustainable Development Solutions Network, Sunway University & Ooi Kok Hin, Executive Director, Bersih

8:30 AM

The Breakfast Grille

Maha Balakrishnan, Parliamentary Researcher, UN Sustainable Development Solutions Network, Sunway University & Ooi Kok Hin, Executive Director, Bersih

8:45 AM

Morning Brief

Ganesh Kumar Bangah, Advisor and ex-Chairman of the National Tech Association of Malaysia (PIKOM)

9:00 AM

Opening Bell

Peter Lim, Founder & Chief Research Officer, Trident Analytics Sdn Bhd

9:15 AM

Opening Bell

Loong Chee Wei, Head of Research for Affin Hwang Investment Bank Bhd

9:35 AM

Pressing Matters

Romen Bose, Author, Shattered Hopes

10:05 AM

Open For Business

Mathew Howe, CEO and Founder, Grobrix

11:05 AM

P&L

Equity Crowdfunding: What Entrepreneurs and Businesses Should Know

12:00 PM

Enterprise Explores

OSK-SBI's New $40 Million Venture Fund: Mandate, Strategy, and Ambitions

1:00 PM

The Breakfast Grille Repeat

Maha Balakrishnan, parliamentary researcher, UN Sustainable Development Solutions Network, Sunway University & Ooi Kok Hin, Executive Director, Bersih

2:05 PM

Discovery Hour

Too Long Should Read - Who Are All These Trump Supporters? [REPEAT]; Corey Haas, Trump Supporter

3:05 PM

Earth Matters

Indigenous Perspectives on Protecting Environmental Rights in ASEAN; Nicholas Mujah Anak Ason, Core Representative, Asia Pacific Network of Environment Defenders (APNED) | Celine Lim, Managing Director, Save Rivers

4:05 PM

Health & Living

People With Drug Addiction Need Help, Not Imprisonment; Palani Narayanan, Director, Drug Policy Program

5:00 PM

Top 5 at 5

6:00 PM

Inside Story

7:05 PM

Today I Learned [REPEAT]

7:30 PM

Just For Kicks

9:00 PM

GGWP

10:00 PM

Wavelength