BFM 89.9

HIGHLIGHTS 
Showing 1 to 17 of 30 results.
 




Date Programmes Podcast Title  
18-Jan-24 Evening Edition
(5:30 PM)
Trending Today: Rate Our Govt's Customer Service
10-Jul-23 Enterprise Explores
(12:00 PM)
AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience
Byron Fernandez, Executive Vice President & Group Chief Information Officer , TDCX
06-Mar-23 Open For Business
(10:00 AM)
Using Tech to Recommend the Best Handymen & Service Experts
Lua Jes Min, CEO, Recommend.my
06-Oct-22 Tech Talk
(11:00 AM)
Digital and Personalised Customer Service
Guray Ozturk, Business Development Director, Infobip
03-Aug-22 The 6AM Stretch
(6:00 AM)
When Is It Okay To Be Mad At Your Waiter?
28-Jul-22 Evening Edition
(7:00 PM)
Hello, May I Speak To A Human?!
Premkumar Chandrashegaran, Head of Data Science, Omnilytics
24-Jun-22 Evening Edition
(5:35 PM)
Today On Twitter: The Customer Is (Not) Always Right
18-Feb-22 Enterprise Explores
(12:00 PM)
Humanising Your Customer Service Bots
Anirudh Shenoy, Senior Product Manager, Yellow.ai
25-Feb-21 Tech Talk
(11:00 AM)
Talkative AI
Rajesh Ganesan, ManageEngine
15-Dec-20 Open For Business
(10:00 AM)
The Human Voice in an AI Future
Ravi Saraogi, Uniphore
12-Oct-20 Enterprise Explores
(12:45 PM)
Audio Is Not Dead, Yet.
18-Aug-20 Resource Centre
(11:00 AM)
The Next Normal: Cloud Communications
CS Gill, Infobip Malaysia
05-Jul-19 Enterprise Explores
(12:00 PM)
Embracing Technology For Better Customer Experiences
Scott Rigby, Adobe
20-Mar-19 HerVantage
(11:00 AM)
Hospitality Asia Platinum Awards
Jenn Ong
25-Feb-19 Enterprise Explores
(12:00 PM)
Difficult Customer? Seven Proven Strategies To Turn The Relationship Around
Richard Bradbury | Freda Liu | Arvindh Yuvaraj
05-Sep-18 Enterprise Explores
(12:45 PM)
How Do You Tell If A Bot Is Human?
Richard Bradbury | Freda Liu | Christine Wong
 
 




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Listen now : Enterprise Explores: TBC

Today’s Shows



6:00 AM

The 6AM Stretch

7:00 AM

World Market Watch

Vishnu Varathan, Head of Economics & Strategy, Mizuho Bank

7:15 AM

Morning Brief

7:30 AM

Morning Brief

Brian Hioe, Co-Founding Editor of New Bloom Magazine

7:45 AM

Top Story

Nina Adlan Disney, Managing Director LeapEd Services

8:00 AM

The Breakfast Grille

Dr Juanita Vasquez Escallon, Chief of Social Policy, UNICEF & Zouhair Rosli, Deputy Director of Research, DM Analytics

8:30 AM

Morning Brief

Pushpan Murugiah, CEO, the Centre to Combat Corruption and Cronyism (C4)

8:45 AM

Morning Brief

9:00 AM

Opening Bell

9:15 AM

Opening Bell

Geoff Howie, Market Strategist, SGX

9:35 AM

Ringgit & Sense

10:05 AM

Open For Business

Tee Kee Lion, Founder and CEO, Store N Go

11:00 AM

Tech Talk

Dr Rezal Khairi Ahmad, CEO, NanoMalaysia

12:00 PM

Enterprise Explores

TBC

1:00 PM

The Breakfast Grille Repeat

Dr Juanita Vasquez Escallon, Chief of Social Policy at UNICEF and Zouhair Rosli, Deputy Director of Research at DM Analytics

2:05 PM

Beyond the Ballot Box

3:05 PM

Live & Learn

4:05 PM

Health & Living

Keeping An Eye On Pneumococcal Disease, Prof Datuk Dr Zulkifli Ismail, Consultant Paediatrician

5:00 PM

Top 5 at 5

6:00 PM

Inside Story

Talkback Thursday

7:30 PM

Beyond the Ballot Box (REPEAT)

9:00 PM

I Love KL

10:00 PM

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