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Showing 1 to 17 of 30 results.
 



Trending Today: Rate Our Govt's Customer Service

Trending Today: Rate Our Govt's Customer Service

AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience

AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience

Byron Fernandez, Executive Vice President & Group Chief Information Officer , TDCX

Using Tech to Recommend the Best Handymen & Service Experts

Using Tech to Recommend the Best Handymen & Service Experts

Lua Jes Min, CEO, Recommend.my

Digital and Personalised Customer Service

Digital and Personalised Customer Service

Guray Ozturk, Business Development Director, Infobip

When Is It Okay To Be Mad At Your Waiter?

When Is It Okay To Be Mad At Your Waiter?

Hello, May I Speak To A Human?!

Hello, May I Speak To A Human?!

Premkumar Chandrashegaran, Head of Data Science, Omnilytics

Today On Twitter: The Customer Is (Not) Always Right

Today On Twitter: The Customer Is (Not) Always Right

Humanising Your Customer Service Bots

Humanising Your Customer Service Bots

Anirudh Shenoy, Senior Product Manager, Yellow.ai

Talkative AI

Talkative AI

Rajesh Ganesan, ManageEngine

The Human Voice in an AI Future

The Human Voice in an AI Future

Ravi Saraogi, Uniphore

Audio Is Not Dead, Yet.

Audio Is Not Dead, Yet.

The Next Normal: Cloud Communications

The Next Normal: Cloud Communications

CS Gill, Infobip Malaysia

Embracing Technology For Better Customer Experiences

Embracing Technology For Better Customer Experiences

Scott Rigby, Adobe

Hospitality Asia Platinum Awards

Hospitality Asia Platinum Awards

Jenn Ong

Difficult Customer? Seven Proven Strategies To Turn The Relationship Around

Difficult Customer? Seven Proven Strategies To Turn The Relationship Around

Richard Bradbury | Freda Liu | Arvindh Yuvaraj

How Do You Tell If A Bot Is Human?

How Do You Tell If A Bot Is Human?

Richard Bradbury | Freda Liu | Christine Wong

 
 




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Listen now : Mattsplained: Matt Armitage, Founder, Kulturpop

Today’s Shows



6:00 AM

The 6AM Stretch

7:00 AM

World Market Watch

Tim Mulholland, President, TJM Limited, Chicago

7:15 AM

Morning Brief

7:30 AM

Morning Brief

Vandana Hari, Founder & CEO, Vanda Insights

7:45 AM

Morning Brief

Pankaj C. Kumar, Financial Market Columnist

8:00 AM

The Breakfast Grille

Ngan Teng Ye, President, The KL & Selangor Chinese Assembly Hall

8:30 AM

Morning Brief

Ibrahim Suffian, Programme Director, Merdeka Centre

8:45 AM

Morning Brief

Richard McGregor, Senior Fellow, Lowy Institute

9:00 AM

Opening Bell

9:15 AM

Opening Bell

9:35 AM

What's the Focus

10:05 AM

Open For Business

Mah Jun Kit, Founder and CEO, BioLoop Sdn Bhd

11:05 AM

Mattsplained

Matt Armitage, Founder, Kulturpop

12:00 PM

Enterprise Explores

Michael Bachman, Head of Architecture and AI Strategy, Boomi

1:00 PM

The Breakfast Grille Repeat

Guest: Ngan Teng Ye, President, The KL & Selangor Chinese Assembly Hall

2:05 PM

Front Row

Beethoven: His Romance and Fire, Lee Kok Leong, Conductor, klpac Orchestra | Lee Hai Lin, Concertmaster, klpac Orchestra

2:25 PM

Front Row

Unquiet Thoughts, Scott Woo, Director, Tenor, VerSeS Music Ensembles | YS Tang, classical guitarist

3:05 PM

Good Things

Wong Kui Kui’s Journey From Stateless to Malaysian, Wong Kui Kui, Former Stateless Person

4:05 PM

Health & Living

Doctor in the House: Disability Days - Are We Getting Anywhere in Advancing Disability Rights? Dr George Lee, Consultant Urologist | Dato' Dr Amar-Singh HSS, Consultant Paediatrician

5:00 PM

The Evening Edition

7:05 PM

The Evening Edition

7:30 PM

Just For Kicks

9:00 PM

A Bit of Culture

Travel Broadens The Mind - Or Does It?; Kam Raslan | Julian Yap | Vernon Adrian Emuang