In the 3rd episode of Health: The Nuts & Bolts, the series that goes behind the scenes of our health system, we’re looking at our health workforce. Just about every management self-help book out there will exhort the importance of hiring the right employees in order to guarantee the success of an organisation. Private companies scramble to adopt best practices when it comes to staffing because their bottom line is at stake. Now transpose that bottom line to a nation’s health and well-being. Is Malaysia doing everything it can, and should, in recruiting and retaining healthcare professionals to ensure that its citizens receive the best medical care possible? Dr Khor Swee Kheng, Public Policy Specialist, addresses these questions.