BFM 89.9

Podcast  >  Morning Run  >  The Breakfast Grille  >  IR 4.0: Does Mass Adoption Equal What Customers Want?

IR 4.0: Does Mass Adoption Equal What Customers Want?

Girish Ramachandran, President APAC, TATA Consultancy Services

24-Apr-19 08:05

Brought to you by

IR 4.0: Does Mass Adoption Equal What Customers Want?

We check in with a global company like Tata Consultancy Services where the customer satisfaction buck stops in the whole digitisation and automation bandwagon.


Presented by: Julian Ng


Download the BFM mobile app. Stay at home and stay up-to-date.

Tags:  Digital LandscapeIR4.0Financial ServicesCEO/Business leadersEconomy, Markets

Business
Money

Share this podcast

Latest Podcasts




Play / Pause

Listen now :

Today’s Shows



10:00 AM

Pick of the Pops (REPEAT)

12:00 PM

Bar None (REPEAT)

1:00 PM

Ringgit and Sense (Repeat)

Bankruptcy - Basics, Impacts, And Way Out; Nirmala Subramaniam, Manager at the Financial Education Department, Agensi Kaunseling dan Pengurusan Kredit (AKPK)

1:30 PM

The Property Show (Repeat)

Watch Out For Property Scams; Chan Ai Cheng, President Elect, Malaysian Institute of Estate Agents

2:00 PM

Cruise Control (REPEAT)

BMW Malaysia's Last Manual Car On Sale Was An MPV; Daniel Fernandez, dsf.my

3:00 PM

By the Book (REPEAT)

International Friendship Day; Lee Chwi Lynn and Sharmilla Ganesan

4:00 PM

The Bigger Picture (REPEAT)

Doctor in the House - Will We See a Third COVID-19 Wave?; Prof Dr Sanjay Rampal, Epidemiologist | Dr Eugene Tee, Associate Professor in Psychology

5:00 PM

TED Radio Hour

6:00 PM

Night School (REPEAT)

Striking A New Musical Tradition of Togetherness; Adam Farhan

7:00 PM

Take Five (REPEAT)

8:00 PM

The Flow (REPEAT)

9:00 PM

British Council’s The Selector