From being on standby for US President Barack Obama to treating medical tourists, Prince Court Medical Centre prides itself in being a 'full-fledged' hospital. However, Chong explains how he's managing the challenges in the healthcare industry, from contending with medical inflation to tackling the shortage of nurses and specialist doctors.

Tags:  healthcare services,  medical inflation,  GST,  weaker ringgit,  insurance,  premium services,  butler,  specialist doctors,  nurses,  shortage,  staff retention,  Petronas,  medical tourism