With confusion over the chain of command in addressing disaster situations, we speak to Tan Sri Dr Jemilah Mahmood, Director of the Sunway Centre for Planetary Health and also the founder of Mercy Malaysia, with also more than 20 years of experience in helping governments prepare and respond to disasters on what went wrong. We also ask her how can fellow Malaysians help the community to recover. Image credit: PDRM

Produced by: Moh Heng Ying

Presented by: Shazana Mokhtar, Philip See

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Tags:  flooding,  government agencies,  ngos,  disaster management,  crisis management,  social issues,  environment,  politics