Better Consumer Protection For Air Travellers Needed
Baskaran Sithamparam , Senior Manager, National Consumer Complaints Centre
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MAVCOM is inviting public feedback for amendments to improve the Malaysian Aviation Consumer Protection Code, which was introduced back in 2016. What should be included to better protect consumer rights? Baskaran Sithamparam of the National Consumer Complaints Centre weighs in.
Image credit: Shutterstock
Produced by: Moh Heng Ying
Presented by: Shazana Mokhtar, Wong Shou Ning, Chong Tjen San
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