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Better Consumer Protection For Air Travellers Needed

9 mins·07:45, 21 Oct 2022
podcast image

Better Consumer Protection For Air Travellers Needed

9 mins
·
07:45, 21 Oct 2022
·

Guest: Baskaran Sithamparam, Senior Manager, National Consumer Complaints Centre

MAVCOM is inviting public feedback for amendments to improve the Malaysian Aviation Consumer Protection Code, which was introduced back in 2016. What should be included to better protect consumer rights? Baskaran Sithamparam of the National Consumer Complaints Centre weighs in.


Image credit: Shutterstock

Presenter: Shazana Mokhtar, Wong Shou Ning, Chong Tjen San

Producer: Moh Heng Ying

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