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The Business Station
Today On Twitter: Customer Says Don't Call Me "Dear"
11 mins·17:30, 2 Aug 2023
Today On Twitter: Customer Says Don't Call Me "Dear"
11 mins
·
17:30, 2 Aug 2023
·
Recommended
43 mins
1 hr 27 mins
43 mins
An exchange between a food vendor and customer went viral after the customer berated her for using the term "dear" multiple times to address her. We look at the various reactions on Twitter, of which some have expressed sympathy with the vendor while others share their views on what professional customer service entails.
Image Credit: 123rf.com
Presenter: Sharmilla Ganesan, Sharaad Kuttan
Producer: Evening Edition
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