About Us
Terms & Conditions
Privacy Policy
FAQ
Contact Us
Careers
Advertise
Download The App
Car Sticker
Community
Copyright © BFM Media Sdn Bhd (200601017962)
Play the Live Stream or select a Podcast to play
0:00
0:00
0:00
0:00
Play the Live Stream or select a Podcast to play
0:00
0:00
0:00
0:00
ADVERTISEMENT
enterprise · tech-talk · 7 Sept 2015 · 13 mins listen
What constitutes a quality customer experience? Essentially, customer’s experiences with the brand, experiences with the product or service and interactions with the provider must all be delivered in a way that meets or exceeds expectations. Dr Olav is IBM Analytics Chief Data Scientist and he talks to us about how data can help brands and enterprises improve customer experiences in a manner that has never been seen before.
Related Content
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT