Chatbots became popular in 2016 when Facebook allowed developers to create autonomous replies to common questions on Messenger. Since then, it has sparked an industry to create better and more responsive interactions to create an efficient response system. We speak to Vic Sithasanan (Co-Founder and Chief Growth Officer) & Chris Greenough (Co-Founder and Head Marketer) of Hyperlab on the progress of chatbots and how we’re turning bots into beings.

Produced by: Jeff Sandhu

Presented by: Jeff Sandhu

Download the BFM mobile app. Stay at home and stay up-to-date.

Tags:  chatbot,  hyperlab,  robots,  messenger,  autonomous replies,  Personal Finance,  Personal Development,  Managerial Resources/Development