BFM 89.9

HIGHLIGHTS 
Podcast  >  Enterprise  >  Resource Centre  >  EX: Consistency Is King & Senior Leaders Hold The Crown

EX: Consistency Is King & Senior Leaders Hold The Crown

Ridhima Khanduja, Partner & Market Leader, Kincentric Malaysia

26-Sep-23 11:00

EX: Consistency Is King & Senior Leaders Hold The Crown

According to Kincentric, when Employee Experience (EX) is consistent in your organisation, customer satisfaction and financial performance rise by more than 2X. The problem is, almost a third of employees around the world endure a highly inconsistent experience and it's impacting their engagement and business outcomes. Ridhima Khanduja, Partner & Market Leader of Kincentric Malaysia delivers a wake-up call for Corporate Malaysia when it comes to EX; with a focus on leadership’s role, and aligning experience with culture and strategy.

Produced by: Audrey Raj

Presented by: Audrey Raj


This and more than 60,000 other podcasts in your hand. Download the all new BFM mobile app.

Categories:  the workplacemanagingCorporatespersonal development

Tags:  exconsistency in organisationsemployee experienceemployee engagementleadershipconsistencymanaging employees





Play / Pause

Listen now : The Evening Edition

Today’s Shows



6:00 AM

The 6AM Stretch

7:00 AM

World Market Watch

Tim Mulholland, President, TJM Limited, Chicago

7:15 AM

Morning Brief

Diana Gomes, Senior Equity Analyst, Bloomberg Intelligence; Dr. Firdausi Suffian, Political Economist, UiTM Sabah

8:00 AM

The Breakfast Grille

H.E Ragai Tawfik Said Nasr, Egyptian Ambassador to Malaysia

8:30 AM

Morning Brief

Jerald Joseph, Chair, CSO Platform for Reform

9:00 AM

Opening Bell

9:35 AM

What's the Focus

10:05 AM

Open For Business

11:05 AM

Tech Talk

MSP with Matt Armitage

12:00 PM

Enterprise Biz Bytes

Sanjay K Deshmukh, Senior Regional Vice President, ASEAN and India, Snowflake

1:00 PM

The Breakfast Grille Repeat

H.E Ragai Tawfik Said Nasr, Egyptian Ambassador to Malaysia

2:05 PM

Front Row

Songs For the Season

2:20 PM

Front Row

Kompang Jawa Showcase in KL & Tinariwen Returns to Malaysia

3:05 PM

Good Things

Stories From Palestine: Baha Hilo

4:05 PM

Health & Living

Doctor in the House: Let Communities Lead HIV Prevention

5:00 PM

The Evening Edition

5:35 PM

Today On Twitter

6:05 PM

Inside Story

7:05 PM

The Evening Edition

8:05 PM

Just For Kicks

9:00 PM

A Bit of Culture

10:00 PM

Track By Track