The Next Normal: Phygital Banking

For the first time in 60 years, Asia will not experience any economic growth this year because of the coronavirus pandemic. As a result, the banking sector across Southeast Asia will experience significant change. What are these changes, and how will this impact consumers and the way we bank? We speak with former Chief Innovation Officer of DBS Bank and Co-founder of PictureWealth, Neal Cross about the future of banking in a COVID-19 era.