Utilising Feedback For Success
Rajiv Lamba, Founder & CEO , SurveySensum
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When it comes to the world of feedback, the avenues for collecting and analysing feedback have expanded to a truly staggering degree. But it’s not only customer feedback that can make or break a company; how do you use feedback within your organisation to spur your employees forward? Rajiv Lamba, founder & CEO of customer experience management software SurveySensum discusses that and more.
Image Credit: Shutterstock | 13_Phunkod
Produced by: Christine Wong
Presented by: Christine Wong
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Categories: business analysis, SME, entrepreneurship, personal development, tech, auto
Tags: customer feedback, technology, customer experience, data analytics, consumer insight,