The Butterfly Effect #4: Leading With Empathy

It’s safe to say that organisations have found themselves transformed over the past few months whether they’ve wanted it or not, and one of the key elements organisations have had to deal with is how to lead with empathy and address employees’ mental health concerns. Hetal Doshi, organisational psychologist & founder of OPsych, discusses the misconceptions about empathy, and how using it could be key to an organisation’s success.