This is the second of a 2-part Enterprise special, focused on helping you listen, speak and understand the people around you better. One of America’s top psychiatrists, Dr. Mark Goulston joins us via Skype, to talk about his best selling books, Just Listen and Talking to Crazy, and how you can deal with irrational bosses.

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Tags:  Dr. Mark Goulston,  People Hacker,  Talking to Crazy,  Just Listen,  Get out of your own way,  communication,  FBI hostage negotiations