BFM 89.9

Podcast  >  Enterprise  >  Enterprise Biz Bytes  >  How Social Media Has Changed Business Communication

How Social Media Has Changed Business Communication

Sheila Jaya Poomy, Ceria Communications | Jonathan Tan, VoxEureka

11-Sep-23 12:00

How Social Media Has Changed Business Communication

At a recent event hosted by a local university, where our Prime Minister Datuk Seri Anwar Ibrahim was delivering a talk, a student raised concerns about the need to consider how the government disseminates information and suggested a strong media unit as a solution. It acknowledged that there is a weakness in the government's communication machinery, and the premier called on the younger generation to contribute and play a role in combating misinformation by spreading accurate information.

In the corporate world, companies like Facebook, H&M, Netflix, Nike, Pepsi and Tesla, have all faced backlash from consumers and investors alike on their failure to communicate clearly and transparently on bad news related to data privacy, human rights policies to sustainable sourcing and misleading investors.

Today on EBB we’ll be covering the importance of good communication in leadership. When governments, and companies, handle bad news poorly, it can damage their reputation and their bottom line. As such, it is crucial for corporate brands to have a plan in place for handling bad news, and to communicate with their stakeholders in a timely and transparent manner.

Produced by: Carol Wong

Presented by: Richard Bradbury, Roshan Kanesan

This and more than 60,000 other podcasts in your hand. Download the all new BFM mobile app.

Categories:  technologymanagingcontroversiespersonal development

Tags:  corporate communicationdigital erasocial mediamiscommunicationmanagement

Play / Pause

Listen now : Inside Story

Today’s Shows

6:00 AM

The 6AM Stretch

7:00 AM

World Market Watch

Vishnu Varathan, Head of Economics & Strategy, Mizuho Bank

7:15 AM

Morning Brief

Rajen Devadason, CEO, RD WealthCreation Sdn Bhd; Datuk Thavalingam Thavarajah, Employment and Industrial Relations Lawyer

8:00 AM

The Breakfast Grille

Paul Ang, Founder and Group Managing Director at City Coin Group

8:30 AM

Morning Brief

Gary Theseira, Director and Council Member, Climate Governance Malaysia

9:00 AM

Opening Bell

9:35 AM

Ringgit & Sense

Lim Chia Wei, Senior Portfolio Manager, A.H.A.M Capital

10:05 AM

Open For Business

Happy Preggie

11:05 AM

Tech Talk

Selva Rajasekaran and Kevin Lee, Maxis Business

12:00 PM

Enterprise Biz Bytes

Ng Sai Kit, Chairman, Malaysia Venture Capital & Private Equity Association (MVCA)

1:00 PM

The Breakfast Grille Repeat

Paul Ang, Founder and Group Managing Director at City Coin Group

2:05 PM

Live & Learn

Malaysia’s Persons with Disabilities Act: “A Toothless Tiger”

3:05 PM

Beyond the Ballot Box

What’s Politics #7 - Neoliberalism and the Commodification of Human Needs

4:05 PM

Health & Living

How To Talk To Neurodivergent Children About Their Diagnosis

5:00 PM

The Evening Edition

5:35 PM

Today On Twitter

6:05 PM

Inside Story

7:05 PM

The Evening Edition

7:35 PM

Popcorn Culture - Supercut

What Movie Would You Like To Make?

9:00 PM

I Love KL

10:00 PM

Back To Back