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Why Businesses Should Pay Attention To Online Reviews

Zeffri Yusof, Manager of Communications and Public Affairs at Google Malaysia

24-Aug-20 12:00

Why Businesses Should Pay Attention To Online Reviews

How often do you check Google Reviews before going to a new restaurant? The way we gauge a place’s quality has changed over the last decade, with online platforms informing us if that new pizza joint is worth the 30-minute drive. Yet, many businesses seem to underestimate the value of online reviews. What can they do to garner better feedback from their customers?


Produced by: Arvindh Yuvaraj

Presented by: Audrey Raj and Freda Liu


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Tags:  Google Reviewssocial mediabrandingMedia, Marketing, AdvertisingPersonal FinancePersonal DevelopmentManagerial Resources/DevelopmentTechnology news, reviews

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