How often do you check Google Reviews before going to a new restaurant? The way we gauge a place’s quality has changed over the last decade, with online platforms informing us if that new pizza joint is worth the 30-minute drive. Yet, many businesses seem to underestimate the value of online reviews. What can they do to garner better feedback from their customers?

Produced by: Arvindh Yuvaraj

Presented by: Audrey Raj and Freda Liu

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Tags:  Google Reviews,  social media,  branding,  Media, Marketing, Advertising,  Personal Finance,  Personal Development,  Managerial Resources/Development,  Technology news, reviews