Are You Satisfied With Postal Delivery Services?

On the 1st of Feb 2020, Pos Malaysia will be revising its commercial postage in tandem with the rising operational costs and the increase in the international rate structure by the Universal Postal Union (UPU). The revised postage rates will only apply to registered mail, commercial mail and small parcels below 2kg, which in some way would affect the ecommerce merchants. But would this increase lead to better delivery services in light of more competition?