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Adapting To The Next New Normal in Retail

18-May-20 12:00

Adapting To The Next New Normal in Retail

The COVID-19 crisis has led to dramatic shifts in consumer behavior. Retailers will have to work hard to meet ever-evolving customer experience requirements in order to win and remain relevant. We discuss the latest report by McKinsey on how retailers can adapt in the new normal.


Produced by: Freda Liu

Presented by: Jeff Sandhu, Freda Liu, and Audrey Raj


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Tags:  Retailconsumer behaviourshoppingmckinseynew normConsumer Goods/ServicesRetail, Fashion, Luxury GoodsEconomy, MarketsEnvironment/SustainabilityPersonal FinancePersonal DevelopmentManagerial Resources/DevelopmentEntrepreneur Resources/Development

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