Adapting To The Next New Normal in Retail
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The COVID-19 crisis has led to dramatic shifts in consumer behavior. Retailers will have to work hard to meet ever-evolving customer experience requirements in order to win and remain relevant. We discuss the latest report by McKinsey on how retailers can adapt in the new normal.
Produced by: Freda Liu
Presented by: Jeff Sandhu, Freda Liu, and Audrey Raj
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Categories: SME, Markets, Fashion, Business Analysis, Trends and Forecasts, Environment, Science, Personal Finance, Investments, Financial Literacy, Young Finance, Personal Development, Entrepreneurship
Tags: Retail, consumer behaviour, shopping, mckinsey, new norm,