In the early days of online retailing, Tony Hsieh realized that the key to success was making people feel comfortable and secure shopping on the internet. He also asked really weird questions at Zappos, and it’s definitely worth remembering.

Produced by: Audrey Raj

Presented by: Audrey Raj and Freda Liu

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Categories:  Personal Finance,  Investments,  Financial Literacy,  Young Finance,  Personal Development,  Entrepreneurship,  SME

Tags:  Tony hsieh,  zappos,  amazon,  corporate culture,  raise your game,  recruitment,  talent management,  leadership,