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Are Reviews Helpful For Businesses?

19 mins·12:00, 22 Nov 2019
podcast image

Are Reviews Helpful For Businesses?

19 mins
·
12:00, 22 Nov 2019
·

Recently over the weekend, Apple has removed all customer reviews from its online store. Apple’s choice means that customers can’t provide useful feedback on the products available in Apple’s store - especially if a product might be bad. But as more purchasing decisions relies on reviews, is this a bad move from Apple? Are reviews helpful for businesses?

Presenter: Jeff Sandhu & Arvindh Yuvaraj

Producer: Christine Wong

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