Amazon Workers Get To Hear Some Of What You Say
Richard Bradbury | Arvindh Yuvaraj
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A report from Bloomberg highlighted the human labour that goes into making Amazon’s Alexa voice assistant – which comes built in to every Amazon Echo speaker – a little smarter. The company has a mix of contractors and full-time employees all over the globe reviewing and transcribing clips of conversations between users and Alexa, identify phrases, such as “Taylor Swift,” that might otherwise be meaningless to the software.
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