A story from mStar has highlighted the difficulty of a senior citizen trying to order at a self-ordering machine in a restaurant, or when using QR codes. So we discuss both the joys and the complications of self-service technology in eateries by hearing from our listeners, on whether they are for or against it.

Image Credits: Albert Hu, Unsplash

Produced by: Evening Edition

Presented by: Sharmilla Ganesan, Lee Chwi Lynn

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Categories:  technology

Tags:  self service,  restaurants,  food and beverage,  digital economy,  massachusetts institute of technology,  qr code,