Earlier this week, a coffee shop owner in Carnarvon Street posted a photo of his customer on Facebook, saying that the customer had refused to pay the RM1 surcharge required for customers who want to dine in but not buy drinks. We discuss coffee shop etiquette, and where the boundaries are for business owners trying to make a living.

Image Credit: Shutterstock

Produced by: Sharmilla Ganesan, Lee Chwi Lynn

Presented by: Sharmilla Ganesan, Lee Chwi Lynn

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Categories:  food,  economy,  managing

Tags:  coffee shop,  business,  etiquette,