A user on X shared that he looked at reviews for the Pejabat Agama Islam Daerah Sepang, and that people were unhappy about them not picking up calls despite having many staff in the office. We expand this to talk about our experiences with customer service at government departments, both the good and the bad.

Image Credit: Shutterstock

Produced by: Evening Edition

Presented by: Sharmilla Ganesan, Sharaad Kuttan

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Categories:  Corporates,  the workplace,  government

Tags:  calls,  government,  customer service,