Speed Consulting: Scrappingville

Sharon Yong Abdullah | Jacqueline Arnold | Sam Haggag

05-Oct-12 03:00

Guest: Sharon Yong Abdullah, Scrappingville

Coaches: Jacqueline Arnold, Kim Chew Communications; and Sam Haggag, Manpower Malaysia.

This retailing company struggles to find and retain staff who are willing to take greater ownership to provide good customer service. Consultants offer suggestions to inculcate in the staff a culture that seeks to know the offered products, recommend alternatives and not merely collect payments for customer-selected products.

This and more than 60,000 other podcasts in your hand. Download the all new BFM mobile app.

Categories:

Tags:

Today’s Shows

10:00 AM

Pick of the Pops (REPEAT) Ep542

12:00 PM

Bar None (REPEAT)

Ugly Side of the Beautiful Game // Southern Tigers On Course For 11?; T Avinesh

1:00 PM

Ringgit & Sense (REPEAT)

Cryptocurrencies: A 101; Andy Baehr, Managing Director, CoinDesk Indices

1:30 PM

The Property Show (REPEAT)

The Local Authorities' Relationship With Apartment Managements; Derek Fernandez, Former Petaling Jaya Councillor

2:00 PM

Cruise Control (REPEAT)

Daniel Goes To The 2024 Beijing Auto Show; Daniel Fernandez, Managing Editor, dsf.my

3:00 PM

Enterprise Explores (REPEAT)

KL20’s Mismatch and the Importance of Startup Community Building; Inbaraj Suppiah, Founder, JomHack

4:00 PM

The Bigger Picture (REPEAT)

Forced Migration in ASEAN: What Can We Do About It?; Andrew Hudson, CEO, Centre for Policy Development (Australia)

5:00 PM

TED Radio Hour

6:00 PM

Earth Matters (REPEAT)

Merry Marine Excursions & The Cheerful Blue Classroom; Dr Louisa Ponnampalam, Chairperson, The MareCet Research Organisation | Kimberly Wong, Marine Excursions Coordinator, The MareCet Research Organisation, Marine Excursions Coordinator, The MareCet Research Organisation

7:00 PM

Back To Back (REPEAT)

Ep105: Drake vs Kendrick Lamar

9:00 PM

The Selector

PROGRAMMES